Terms and Conditions of Use

Last updated: 04/2026

1. Purpose of the Terms

These Terms and Conditions (“Terms”) govern your access to and use of the GemWorld website, platforms, games, and services (the “Service”), operated by GemWorld Studio (the “Publisher”), registered in France.

BY USING THE SERVICE, YOU ACCEPT AND AGREE TO THESE TERMS. IF YOU DISAGREE, YOU MUST NOT USE THE SERVICE. USE IS PROHIBITED WHERE ILLEGAL.

The Publisher may modify these Terms at any time. Updated Terms take effect upon publication and apply to all continued use. You will be informed of significant changes when required by law.

If you do not agree to the current Terms or related policies at any time, your right to use the Service ends immediately, and you must stop using it.

Continued use after any future modifications of these Terms constitutes acceptance.

For any question regarding these Terms, you may contact: support@gemworld-thegame.com

2. Definitions

  • Publisher - GemWorld Studio
  • User - Any natural person aged 18 or older who has created a GemWorld account.
  • Visitor - Any person browsing the Site without creating an account.
  • Account - Personal space created by the User, giving access to the Service.
  • Service - All features offered by GemWorld, including:
    • mini-games
    • missions, challenges, and progression systems
    • the virtual currency, gold
    • optional in-app purchases (IAP)
    • community features, if any
  • Gold - A virtual currency earned through gameplay performance, challenges, or site activities; gold is not e-money and has no monetary value outside the Service.
  • Site - The platform accessible at the Service’s official domain.

3. Legal Information (LCEN – France)

Publisher:

GemWorld Studio
16 Place des Quinconces
33000 Bordeaux
France

Contact: support@gemworld-thegame.com

Hosting Provider:

AWS EMEA SARL
31 Place des Corolles
92400 Courbevoie
France

Contact: +352 26 73 30 00

For purposes of GDPR, data is stored in the Paris region, France, while partners’ data is stored in the European region.

The Publisher is responsible for the proper execution of obligations resulting from these Terms.

GemWorld Studio is a French simplified joint-stock company (SAS) with a share capital of €1,000.00, headquartered at 16 Place des Quinconces, 33000 Bordeaux, France, registered with the Bordeaux Trade and Companies Register (RCS Bordeaux) under number 994 886 075, and identified for VAT purposes under number FR53994886075.

GemWorld Studio is the publisher of the website gemworld-thegame.com (hereafter the “Site”), of which Mr. Connolly D. is the President, acting as the legal representative.

4. Eligibility Requirements

The Service may not be accessible or redeemable in certain jurisdictions due to legal or commercial restrictions.

Subject to your agreement and continuing compliance with these Terms and any other Publisher policies, the Publisher grants you a non-exclusive, non-transferable, non-sublicensable, revocable limited licence subject to the limitations below to access and use the Service for your own non-commercial entertainment purposes. You agree not to use the Service for any other purpose.

To use the Service, you must:

  • be 18 years old or older;
  • provide accurate, truthful, and up-to-date information;
  • not use a VPN, proxy, or any tool designed to hide or modify your geolocation;
  • not use the Service on behalf of another person, especially a minor;
  • not rent, sell, or give away your Account;
  • accept full responsibility for the use of your credit card or other payment instrument;
  • comply with these Terms and all applicable laws.

The Publisher reserves the right to suspend or terminate any Account that fails to meet these requirements.

5. Account Creation

By creating an Account, you represent and warrant that:

  • all information provided is correct and complete;
  • you will not share your Account, login credentials, or otherwise allow anyone else to gain access to, or jeopardise the security of, your Account;
  • you will not create multiple Accounts;
  • you will not impersonate another person or provide false identity information;
  • you will not present any information that is abusive, threatening, obscene, defamatory, libellous, or racially, sexually, religiously, or otherwise objectionable or offensive (e.g. in usernames);
  • you will not create an Account if previously banned or suspended.

The Publisher reserves the right to remove or reclaim any usernames at any time and for any reason, including but not limited to claims by a third-party that a username violates the third-party’s rights.

The Publisher reserves the right to request identity verification (ID, proof of address, etc.) to confirm your age or identity, or in case of suspicion of fraud. Failure to provide the requested documents may result in suspended access deletion of your account.

6. Account Security

You are solely responsible for:

  • maintaining the confidentiality of your login credentials;
  • all activity occurring under your Account;
  • securing the device used to connect to the Service.

Any activity carried out with your account is presumed to have been done by you. You accept responsibility for any and all actions taken by a third-party on your Account via your device, or via a device that you have logged into.

If you suspect unauthorised access, or the loss, theft, or unauthorised disclosure of your login credentials, you must immediately notify the Publisher.

7. Description of the Service

The Service offers Users, amongst other things:

  • free-to-play mini-games;
  • performance-based rewards;
  • missions, challenges, and daily systems;
  • progression systems (levels, challenges, daily series…);
  • optional bonuses or boosts (e.g. IAP to accelerate progress);
  • optional bonuses for completing actions provided for by the site;
  • optional in-game items obtained by viewing rewarded advertisements (as defined by advertising providers);
  • occasional promotional activities.

No wager, stake, or financial risk is required to participate.

The Publisher may modify game rules, progression systems, or virtual currency attribution at any time.

8. Gold - Acquisition, Use, and Redemption

8.1 Acquisition

Gold (virtual currency) is granted exclusively through in-app performance, missions, and challenges. The Publisher may adjust gold earnings at any time.

8.2 Nature of gold

Gold:

  • is a virtual points system,
  • is not legal tender,
  • has no monetary value,
  • is not a financial asset,
  • cannot be transferred, sold, or exchanged inside or outside the Service,
  • remains the exclusive property of The Publisher.

9. Fraud and Prohibited Conduct

The following actions are strictly prohibited and can result in the immediate revocation of your licence and may subject you to liability for violations of law.

You agree that you will not, under any circumstances:

  • engage in any act that the Publisher deems to be in conflict with the spirit or intent of the Service, including but not limited to, cheating, or abusing features, through the Service or otherwise, to the benefit of yourself, another User, or other entities within the Service;
  • use of VPNs, proxies, or location-modifying technology;
  • creating multiple Accounts, including multiple Accounts within the same household. Multiple accounts per household are prohibited to prevent fraud and abuse of game systems;
  • use of bots, scripts, automation software, hacks, cheats, exploits, mods, or unauthorised third-party tools;
  • disrupt, overburden, or aid or assist thereof, of any computer or server used to offer or support the Service, including denial of service attacks or distribution of malicious software;
  • attempt to gain unauthorised access to the Service;
  • exploiting bugs or vulnerabilities;
  • providing false information or falsifying identity;
  • circumventing or attempting to circumvent any security measure;
  • post any content that is abusive, threatening, obscene, defamatory, libellous, or racially, sexually, religiously, or otherwise objectionable or offensive;
  • post any content, or links to content, that contains nudity, excessive violence, or offensive subject matter;
  • harassment, threats, or inappropriate content, including towards employees of the Publisher;
  • make available through the Service any material or information that infringes any copyright, trademark, patent, trade secret, right of privacy, right of publicity, or other right of any person or entity, or impersonate any other person, including without limitation an employee of the Publisher;
  • reverse engineer, decompile, or otherwise attempt to derive the source code for any intellectual property used to provide the Service or any element in the Service;
  • solicit or attempt to solicit personal information of other Users of the Service;
  • make improper use of the Service.

The Publisher reserves the right to determine what conduct it considers to be in violation of the rules of use, or otherwise outside the intent or spirit of these Terms or the Service itself.

9.1 Consequences of Fraud

The Publisher may, at its sole discretion:

  • suspend, modify, or permanently delete the Account;
  • temporarily or permanently block access to the Service in whole or in part;
  • cancel accumulated gold, items, or other benefits;
  • any purchased items or benefits;
  • block re-registration attempts;
  • take legal action.

The Publisher may take such actions with or without notice.

The Publisher may also permanently block accounts linked to fraudulent activity, including accounts associated with the same IP address, device, network, or household.

YOU CAN LOSE YOUR USER NAME AND PERSONA AS A RESULT OF ACCOUNT TERMINATION OR LIMITATION, AS WELL AS ANY BENEFITS, PRIVILEGES, EARNED ITEMS AND PURCHASED ITEMS ASSOCIATED WITH YOUR USE OF THE SERVICE, AND THE PUBLISHER IS UNDER NO OBLIGATION TO COMPENSATE YOU FOR ANY SUCH LOSSES OR RESULTS.

WITHOUT LIMITING OUR OTHER REMEDIES, THE PUBLISHER MAY LIMIT, SUSPEND OR TERMINATE THE SERVICE AND USER ACCOUNTS OR PORTIONS THEREOF, PROHIBIT ACCESS TO OUR GAMES AND SITES, AND THEIR CONTENT, SERVICES AND TOOLS, DELAY OR REMOVE HOSTED CONTENT, AND TAKE TECHNICAL AND LEGAL STEPS TO PREVENT USERS FROM ACCESSING THE SERVICE IF THE PUBLISHER BELIEVES THAT THEY ARE CREATING RISK OR POSSIBLE LEGAL LIABILITIES, INFRINGING THE INTELLECTUAL PROPERTY RIGHTS OF THIRD PARTIES, OR ACTING INCONSISTENTLY WITH THE LETTER OR SPIRIT OF THE TERMS OR POLICIES. ADDITIONALLY, THE PUBLISHER MAY, IN APPROPRIATE CIRCUMSTANCES AND AT OUR SOLE DISCRETION, SUSPEND OR TERMINATE ACCOUNTS OF USERS WHO MAY BE REPEAT INFRINGERS OF THIRD-PARTY INTELLECTUAL PROPERTY RIGHTS.

10. Inactivity and Account Termination

10.1 User Termination

You may close your Account at any time and for any reason by contacting support at support@gemworld-thegame.com and informing the Publisher that you wish to terminate your Account.

Unused gold, items, and purchases are permanently lost upon closure.

10.2 Inactivity

If no login is registered for 365 consecutive days, the Publisher may:

  • suspend or delete the Account;
  • reset accumulated gold, items, or other in-game content

10.3 Publisher Termination Rights

The Publisher may suspend or delete an Account at any time if:

  • the User violates the Terms;
  • fraud or suspicious activity is detected;
  • the User behaves aggressively, abusively, or unlawfully;
  • requested by a competent authority;
  • the Service or a feature is discontinued.

In the event that the Service or a feature is discontinued, the Publisher shall not be required to provide refunds, benefits or other compensation to Users in connection with such discontinued Services. Termination of your Account can include disabling your access to the Service or any part thereof, including any content you submitted or others submitted.

11. Intellectual Property

All content on the Service - including games, code, design, graphics, logos, text, audio, video, data, and structures, as well as transcripts or recordings of such, is owned by the Publisher and protected by French and international intellectual property laws.

Users receive a limited, non-exclusive, non-transferable licence to access the Service for personal, non-commercial entertainment purposes.

Any reproduction, modification, or extraction of content is prohibited without written authorisation.

The trademarks, logos, and graphic elements of the Publisher cannot be used without written authorisation.

11.1 Accounts

NOTWITHSTANDING ANYTHING TO THE CONTRARY HEREIN, YOU ACKNOWLEDGE AND AGREE THAT YOU SHALL HAVE NO OWNERSHIP OR OTHER PROPERTY INTEREST IN THE ACCOUNT, AND YOU FURTHER ACKNOWLEDGE AND AGREE THAT ALL RIGHTS IN AND TO THE ACCOUNT ARE AND SHALL FOREVER BE OWNED BY AND INURE TO THE BENEFIT OF THE PUBLISHER.

11.2 Virtual Items

The Publisher owns, has licensed, or otherwise has rights to use all of the content that appears in the Service or in the Publisher’s games. Notwithstanding any provision to the contrary herein, you agree that you have no right or title in or to any content that appears in the Service, including without limitation the virtual goods or currency appearing or originating in any game of the Publisher, whether earned in a game or purchased from the Publisher, or any other attributes associated with an Account or stored on the Service.

12. User Content

For any user-provided content (messages, images, etc.), the User:

  • guarantees that the content is lawful and non-infringing;
  • guarantees that the content is accurate and not confidential;
  • guarantees that the content is free from any malicious effect;
  • guarantees that they own the copyright of the content, or that it is in the public domain, and does not infringe on a third-party;
  • grants the Service a licence to host, display, and moderate such content;
  • accepts that any personal or Account information is associated with the content and may be provided to third parties upon lawful request;
  • accepts responsibility for any content that they post or provide to others;
  • accepts that moderation may occur with or without notice.

The Publisher may remove any content deemed inappropriate.

Some User Content may remain visible or stored after account closure for legal, security, or backup purposes.

12.1 Content screening

The Publisher is not responsible for the conduct or content of users and does not guarantee that User Content is monitored or reviewed. You use the Service at your own risk and may be exposed to content that is offensive or inappropriate. You are solely responsible for any use or reliance on User Content.

The Publisher may, at its discretion, monitor or record interactions with the Service (including messages, chat, or communications). By using the Service, you irrevocably consent to such monitoring and acknowledge that you have no expectation of privacy regarding transmitted User Content.

Even if the Publisher monitors the Service, it has no obligation to review, remove, or modify content, but may edit, block, or delete any User Content at any time and for any reason.

12.2 Public Discourse

The Service may include various forums, blogs and chat features where you can post User Content, including your observations and comments on designated topics. The Publisher cannot guarantee that other members will not use the ideas and information that you share. Therefore, if you have an idea or information that you would like to keep confidential and/or don’t want others to use, do not post it on the Service. The Publisher shall have no responsibility to evaluate, use or compensate you for any ideas or information you may choose to submit.

12.3 User Interactions

You are solely responsible for your interactions with other Users of the Service and any other parties with whom you interact through the Service and/or Publisher games. The Publisher reserves the right, but has no obligation, to become involved in any way with these disputes. You will fully cooperate with the Publisher to investigate any suspected unlawful, fraudulent or improper activity, including, without limitation, granting the Publisher access to any password-protected portions of your Account.

If you have a dispute with one or more Users, you release us (and our officers, directors, agents, subsidiaries, joint ventures and employees) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.

13. Purchases

You may purchase, with real money, a limited, personal, non-transferable, non-sublicensable, revocable licence to use virtual currency, virtual items, or other digital goods or services available in the Service (“Virtual Items”). Purchases may only be made through the Service or the Publisher’s authorised partners.

The Publisher may manage, modify, restrict, or remove Virtual Items at any time without notice and without liability to you or others.

Virtual Items cannot be sold, traded, or transferred except where expressly permitted within the Service.

ALL PURCHASES AND REDEMPTIONS OF VIRTUAL ITEMS ARE FINAL AND NON-REFUNDABLE.

Use of Virtual Items begins immediately upon purchase.

Chargebacks may lead to account suspension and cancellation of items.

13.1. Payment of Fees

You agree to pay all fees and applicable taxes incurred by you or anyone using an Account registered to you. The Publisher may revise the pricing for the goods and services offered through the Service at any time. YOU ACKNOWLEDGE THAT THE PUBLISHER IS NOT REQUIRED TO PROVIDE A REFUND FOR ANY REASON, AND THAT YOU WILL NOT RECEIVE MONEY OR OTHER COMPENSATION FOR UNUSED VIRTUAL ITEMS WHEN AN ACCOUNT IS CLOSED, WHETHER SUCH CLOSURE WAS VOLUNTARY OR INVOLUNTARY.

14. Advertisements

The Publisher uses advertising provided by third-party advertising networks to help fund the operation of the platform.

Advertisements may be displayed between gameplay sessions or during natural pauses in platform navigation. Advertisements are clearly labelled as advertisements, are distinguishable from gameplay elements, and are not integrated into gameplay mechanics.

Interstitial advertisements may appear between gameplay sessions or during natural navigation transitions, but never during active gameplay interaction.

Some advertisements may provide you with in-game items or virtual currency (rewarded ads, as defined by advertising providers), but otherwise, advertisement interaction does not affect gameplay outcomes, virtual currency allocation, reward calculations, or reward eligibility.

15. Site Availability

The Service is generally available 24/7, subject to maintenance, outages, upgrades, or force majeure. The Publisher does not guarantee uninterrupted access.

16. Liability and Warranties

The Publisher provides the Service on an “as is” and “as available” basis.

You understand that the Service is an evolving one and that the Publisher will require that you accept updates to the Service and to the different parts provided, with or without notifying you.

To the fullest extent permitted by law, The Service disclaims responsibility for:

  • service interruptions;
  • loss of data;
  • indirect or consequential damages;
  • incompatibility or device issues;
  • an inability to access the service at the times or locations of your choosing;
  • withdrawal or modification of features.

The Publisher does not warrant that the service will be uninterrupted or error-free; that the defects will be corrected; or that the games or services are free of viruses or other harmful components.

Nothing in these Terms excludes liability that cannot be legally excluded under French consumer law.

16.1 Limitation of liability

THE PUBLISHER IS NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, PUNITIVE OR SIMILAR DAMAGES, INCLUDING LOSS OF REVENUE, PROFITS, DATA, BUSINESS INTERRUPTION, OR OTHER INTANGIBLE LOSSES, ARISING FROM THESE TERMS OR THE SERVICE, WHETHER BASED ON CONTRACT, TORT, OR OTHER LEGAL THEORY, EVEN IF THE PUBLISHER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

THE PUBLISHER’S LIABILITY SHALL NOT EXCEED THE TOTAL AMOUNT YOU PAID TO THE PUBLISHER IN THE SIX (6) MONTHS BEFORE YOUR CLAIM. IF YOU HAVE PAID NOTHING, YOUR SOLE REMEDY IS TO STOP USING THE SERVICE AND CANCEL YOUR ACCOUNT.

Some jurisdictions do not allow certain warranty exclusions or liability limitations. Where required by law, the Publisher’s liability will be limited to the minimum permitted, and NOTHING IN THESE TERMS SHALL AFFECT STATUTORY CONSUMER RIGHTS OR LIABILITY FOR DEATH OR PERSONAL INJURY CAUSED BY NEGLIGENCE OR FRAUD.

You agree to indemnify and hold the Publisher harmless from any third-party claims, damages, or losses (including legal fees) arising from your use of the Service or your breach of these Terms, except where the violation is not caused by your intentional or negligent conduct.

The Publisher shall not be liable for any loss of progress, rewards, gold, or virtual items resulting from technical errors, maintenance operations, interruptions of the Service, security measures, or the closure, suspension, or limitation of an account in accordance with these Terms.

17. Force Majeure

The Publisher shall not be liable for failures caused by events beyond its reasonable control (e.g., natural disasters, network outages, strikes, governmental restrictions, etc.).

18. External Links

The Service may include links to third-party websites. The Publisher is not responsible for their content, availability, or security.

19. Personal Data

Processing of personal data is governed by the Service’s Privacy Policy, which forms an integral part of these Terms.

20. Severability

If any provision of these Terms is deemed invalid or unenforceable, the remaining provisions shall remain fully effective.

21. Applicable Law and Dispute Resolution

These Terms are governed by French law.

In the event of a dispute:

  • Users should first contact customer support at support@gemworld-thegame.com
  • If unresolved, Users may seek mediation pursuant to the French Consumer Code.
  • Failing mediation, disputes shall be submitted to the competent courts of Bordeaux, France, unless otherwise required by consumer-protection rules.